Your privacy is important to us. This Privacy Policy explains how GrowGen ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our services, including our AI-powered advertising campaign management platform that integrates with Meta (Facebook/Instagram) and Google Ads platforms.

Information We Collect

We collect personal information that you provide directly to us and data from third-party platforms you connect to our service:

Information You Provide Directly:

Name and contact information (email, phone number)
Business name and details
Account credentials
Payment and billing information
Any other information you choose to provide through forms or communications

Information from Connected Platforms:

Meta (Facebook/Instagram) account and advertising data
Google Ads account and campaign data
Lead form submissions from Facebook Lead Ads
Campaign performance metrics and analytics

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI-powered campaign management services
Create, manage, and optimize advertising campaigns on Meta and Google platforms on your behalf
Analyze campaign performance and provide insights and recommendations
Process leads collected through Facebook Lead Ads and other sources
Communicate with you about your account, services, and support requests
Send you updates, offers, or promotional content (only with your consent)
Comply with legal obligations and protect our rights

Meta (Facebook/Instagram) Platform Integration

Our service integrates with Meta's Marketing API to manage your advertising campaigns on Facebook and Instagram. When you connect your Meta account to GrowGen, we access and process the following data:

Data We Access:

Ad account information and settings
Campaign, ad set, and ad performance data (impressions, clicks, conversions, spend)
Audience targeting information and custom audience data
Lead data submitted through Facebook Lead Ads forms
Page insights and engagement metrics
Creative assets (images, videos, ad copy) used in campaigns

How We Use This Data:

Creating and managing ad campaigns automatically
Optimizing budget allocation and bidding strategies
Generating performance reports and insights
A/B testing creative variations
Audience targeting and retargeting

You can revoke our access to your Meta account at any time through your Facebook Settings > Business Integrations. For more information about how Meta handles your data, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy/.

Google Ads Platform Integration

Our service integrates with Google Ads API to manage your advertising campaigns on Google's advertising network. When you connect your Google Ads account to GrowGen, we access and process the following data:

Data We Access:

Google Ads account information and settings
Campaign, ad group, and ad performance data
Keyword and audience targeting information
Conversion tracking data
Billing and budget information
Creative assets and ad copy

How We Use This Data:

Creating and managing Google Ads campaigns
Optimizing bids and budget allocation
Performance reporting and analytics
Conversion tracking and attribution
Audience targeting and remarketing

You can revoke our access to your Google Ads account at any time through your Google Account settings at https://myaccount.google.com/permissions. For more information about how Google handles your data, please review Google's Privacy Policy at https://policies.google.com/privacy.

GrowGen's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

Cookies and Tracking Technologies

We and our partners use cookies and similar tracking technologies to:

Analyze website traffic and usage patterns
Track advertising campaign performance
Enable conversion tracking for Meta Pixel and Google conversion tags
Improve our services and user experience

When you use our services, Meta Pixel and Google tracking tags may be implemented on your properties to measure ad effectiveness and enable retargeting. These technologies are governed by Meta's and Google's respective privacy policies.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in the following circumstances:

With Meta and Google: To create and manage advertising campaigns on your behalf through their APIs
With service providers: Who assist us in operating our business (hosting, analytics, payment processing) under strict confidentiality agreements
For legal compliance: When required by law or to protect our rights, safety, or property
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Campaign data and performance metrics are retained for reporting purposes. You may request deletion of your data at any time, subject to legal retention requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where Meta and Google maintain their servers. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your data
Withdraw consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@growgen.ai.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure API connections, and regular security assessments.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@growgen.ai